Privacy Policy

This privacy policy explains how HomeHero ("we", "us", "our") collects, uses, and protects your data.

Free Tier (No Account)

When you use HomeHero without an account, your inventory stays on your device. Items, locations, tasks, photos and files are not sent to our servers. The web app checks whether you are signed in when it starts. That check doesn't contain any inventory data.

When You Create an Account

If you create an account, we collect your name, email address, and password. If you sign in with Google, we receive your name and email. We use this to operate your account, verify your email, and send you task reminders and messages about your account.

Paid Features

Payments are processed by Stripe. We do not store your payment details.

When you use cloud sync, your inventory, including photos and files, is stored on our servers and sent over HTTPS.

When you use AI features, the photo you submit, any hint you add, and your item type's field names are processed on our servers and by our AI provider (Anthropic's Claude, through Amazon Bedrock) to generate suggestions. Product pages you import are fetched by our servers, sometimes through a web-fetching service, and sent to the AI provider only when they can't be read directly. Submitted content is not used for training. To suggest matching product pages, a short search query describing the product may be sent to a web search provider. For drafts made from a photo or a product link, we keep a diagnostic record for up to 7 days. If you report a problem with a result, we keep the report and its diagnostic record for up to 90 days. Temporary images created while drafting expire shortly after.

Sharing

If you share an item or location with everyone, anyone with the link can see it. If you share it with an email address, we send that person an invitation by email.

Website and Web App

This website and the web app use counter.dev for privacy-friendly visit statistics: page views and general information such as country and device type, without cookies. If you leave your email for product updates or use the contact form, the address is emailed to us, and we use it only to send those updates or to reply to you. Ask us to remove you at any time.

Your Rights

You can access, edit, and export your data within the app (Settings → Account → Export data). Deleting your profile in the app (Settings → Account → Delete profile) closes your account and stops your devices from renewing their sign-in. To have your account and all associated data erased, email contact@homehero.pro.

What We Don't Do

Changes

We may update this policy. Changes will be posted here with an updated date.

Contact

Questions? Email contact@homehero.pro.

HomeHero is operated from Vancouver, British Columbia, Canada.